Connect to Sugar CRM Data from Filemaker Pro (Mac)



Use CData Connect Cloud to connect to and query live Sugar CRM data from Filemaker Pro on Mac.

FileMaker Pro is a cross-platform relational database application that allows users to visually modify a database. When paired with CData Connect Cloud, FileMaker Pro gets access to live Sugar CRM data. This article demonstrates how to connect to Sugar CRM using Connect Cloud and query Sugar CRM data in FileMaker Pro.

CData Connect Cloud provides a pure SQL Server interface for Sugar CRM, allowing you to query data from Sugar CRM without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect Cloud pushes all supported SQL operations (filters, JOINs, etc.) directly to Sugar CRM, leveraging server-side processing to return the requested Sugar CRM data quickly.

Configure Sugar CRM Connectivity for FileMaker Pro

Connectivity to Sugar CRM from FileMaker Pro is made possible through CData Connect Cloud. To work with Sugar CRM data from FileMaker Pro, we start by creating and configuring a Sugar CRM connection.

  1. Log into Connect Cloud, click Connections and click Add Connection
  2. Select "Sugar CRM" from the Add Connection panel
  3. Enter the necessary authentication properties to connect to Sugar CRM.

    The User and Password properties, under the Authentication section, must be set to valid SugarCRM user credentials. This will use the default OAuth token created to allow client logins. OAuthClientId and OAuthClientSecret are required if you do not wish to use the default OAuth token.

    You can generate a new OAuth consumer key and consumer secret in Admin -> OAuth Keys. Set the OAuthClientId to the OAuth consumer key. Set the OAuthClientSecret to the consumer secret.

    Additionally, specify the URL to the SugarCRM account.

    Note that retrieving SugarCRM metadata can be expensive. It is advised that you store the metadata locally as described in the "Caching Metadata" chapter of the help documentation.

  4. Click Create & Test
  5. Navigate to the Permissions tab in the Add Sugar CRM Connection page and update the User-based permissions.

Add a Personal Access Token

If you are connecting from a service, application, platform, or framework that does not support OAuth authentication, you can create a Personal Access Token (PAT) to use for authentication. Best practices would dictate that you create a separate PAT for each service, to maintain granularity of access.

  1. Click on your username at the top right of the Connect Cloud app and click User Profile.
  2. On the User Profile page, scroll down to the Personal Access Tokens section and click Create PAT.
  3. Give your PAT a name and click Create.
  4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

Connect to Sugar CRM from FileMaker Pro using Connect Cloud

To establish a connection from FileMaker Pro to the CData Connect Cloud Virtual SQL Server API, follow these steps.

Configure the ODBC Connection to CData Connect Cloud

  1. Download and install the Actual ODBC Driver for SQL Server (actualtech.com)
  2. Configure a DSN for the Actual ODBC driver by setting the following properties:
    • URL: tds.cdata.com
    • Port: Change the port from 1433 to 14333
    • Username: Your Connect Cloud email address
    • Password: the PAT you created earlier

Query Sugar CRM from FileMaker Pro

  1. In the SQL Query Builder "SELECT" tab, select the columns to include as part of the query.
  2. Open the "WHERE" tab of the SQL Query Builder and select "Show only selected columns."
  3. In "Table.Column,"" select a table and a column name.
  4. Set the "Operator" to =.
  5. Select "Column," and then select the same table and column name as "Table.Column."
  6. Click "Insert into SQL Query."
  7. If no other modifications to the SQL query are required, click "Execute."

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