Connect Cloud Pricing

Frequently Asked Questions

•   What if my organization lands in between one of the packages for number of rows, users, or connections?

  For example:

  • An organization that has ~5M rows a month, 5 connections and 8 users
  • An organization that has 2M rows or less a month but needs 15 users
  • An organization with 5 users that need 3 connections
  • An organization on the Starter package that needs one more user

  If an organization has a need that exceeds the existing packages thresholds, whether it is number of rows being processed, connections or users, then the next level package is needed. The Connect Cloud tiered usage pricing model thresholds are "up to" the number of rows, connections, and users for that package.

•   What happens if my organization goes beyond the number of allotted rows per month?

  There will be circumstances where the number of rows being processed in a month exceeds the threshold. This will be monitored and if it persists, a CData representative will reach out to review options to upgrade.

•   Which Connect Cloud connectors are considered Premium?

  Click here to see the current list of Premium Connect Cloud connectors.

•   What is included in the Virtualization package?

  The Connect Cloud Virtualization package includes Derived Views and Query Federation, letting you create custom views and virtually join data across multiple data sources (learn more with this knowledge base article). It also includes Caching which stores replicated data in an external PostgreSQL database to improve query performance and provide a repository of persistent data.

  More virtualization features are planned for later this year to include Scheduled Queries.

•   What is included in the Security package?

  The Connect Cloud Security package includes Single Sign On (SSO) and User-Defined Credentials. In summary, SSO provides organizations with the ability to link their Connect Cloud accounts to common identify providers, i.e., Okta, Microsoft Azure AD, etc. and User-Defined Credentials enables Administrators to configure connections to use shared credentials or user credentials, which would require the user to supply unique log-in information.

  Refer to this knowledge base article for more details.