Build Pipelines with Live Jira Service Management Data in Google Cloud Data Fusion (via CData Connect Cloud)

Google Cloud Data Fusion simplifies building and managing data pipelines by offering a visual interface to connect, transform, and move data across various sources and destinations, streamlining data integration processes. When combined with CData Connect Cloud, it provides access to Jira Service Management data for building and managing ELT/ETL data pipelines. This article explains how to use CData Connect Cloud to create a live connection to Jira Service Management and how to connect and access live Jira Service Management data from the Cloud Data Fusion platform.

Configure Jira Service Management Connectivity for Cloud Data Fusion

Connectivity to Jira Service Management from Cloud Data Fusion is made possible through CData Connect Cloud. To work with Jira Service Management data from Cloud Data Fusion, we start by creating and configuring a Jira Service Management connection.

1. Log into Connect Cloud, click Connections and click Add Connection
2. Select "Jira Service Management" from the Add Connection panel
3. Enter the necessary authentication properties to connect to Jira Service Management.

   You can establish a connection to any Jira Service Desk Cloud account or Server instance.

   Connecting with a Cloud Account

   To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

   Supply the following to connect to data:

   • User: Set this to the username of the authenticating user.
   • APIToken: Set this to the API token found previously.

   Connecting with a Service Account

   To authenticate with a service account, you will need to supply the following connection properties:

   • User: Set this to the username of the authenticating user.
   • Password: Set this to the password of the authenticating user.
   • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

   Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

   Accessing Custom Fields

   By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

4. Click Create & Test
5. Navigate to the Permissions tab in the Add Jira Service Management Connection page and update the User-based permissions.

Add a Personal Access Token

If you are connecting from a service, application, platform, or framework that does not support OAuth authentication, you can create a Personal Access Token (PAT) to use for authentication. Best practices would dictate that you create a separate PAT for each service, to maintain granularity of access.

1. Click on your username at the top right of the Connect Cloud app and click User Profile.
2. On the User Profile page, scroll down to the Personal Access Tokens section and click Create PAT.
3. Give your PAT a name and click Create.
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured, you are ready to connect to Jira Service Management data from Cloud Data Fusion.

Connecting to Jira Service Management from Cloud Data Fusion

Follow these steps to establish a connection from Cloud Data Fusion to Jira Service Management through the CData Connect Cloud JDBC driver:

1. Download and install the CData Connect Cloud JDBC driver:
   1. Open the Client Tools page of CData Connect Cloud.
   2. Search for JDBC or Cloud Data Fusion.
   3. Click on Download and select your operating system (Mac/Windows/Linux).
   4. Once the download is complete, run the setup file.
   5. When the installation is complete, the JAR file can be found in the installation directory (inside the lib folder).
2. Log into Cloud Data Fusion.
3. Click the green "+" button at the top right to add an entity.
4. Under Driver, click Upload.
5. Now, upload the CData Connect Cloud JDBC driver (JAR file).
6. Enter the driver settings:
   • Name: Enter the name of the driver
   • Class name: Enter "cdata.jdbc.connect.ConnectDriver"
   • Version: Enter the driver version
   • Description (optional): Enter a description for the driver
7. Click on Finish.
8. Enter source configuration settings:
   • Label: Helps to identify the connection
   • JDBC driver name: Enter the JDBC driver name to identify the driver configured in Step 6.
   • Connection string: Enter the JDBC connection string and include the following parameters in it: jdbc:connect:AuthScheme=Basic;User=[User];Password=[Password];
   • User: Enter your CData Connect Cloud username, displayed in the top-right corner of the CData Connect Cloud interface. For example, "[email protected]"
   • Password: Enter the PAT you generated on the Settings page.
9. Click Validate in the top right corner.
10. If the connection is successful, you can manage the pipeline by editing it through the UI.
11. Run the pipepline created.

Troubleshooting

Please be aware that there is a known issue in Cloud Data Fusion where "int" types from source data are automatically cast as "long".

Live Access to Jira Service Management Data from Cloud Applications

Now you have a direct connection to live Jira Service Management data from from Google Cloud Data Fusion. You can create more connections to ensure a smooth movement of data across various sources and destinations, thereby streamlining data integration processes - all without replicating Jira Service Management data.

To get real-time data access to 100+ SaaS, Big Data, and NoSQL sources (including Jira Service Management) directly from your cloud applications, explore the CData Connect Cloud.