Connect to Oracle Service Cloud Data in the Denodo Platform

Denodo Platform is a data virtualization product providing a single point of contact for enterprise database data. When paired with the CData JDBC Driver for Oracle Service Cloud, Denodo users can work with live Oracle Service Cloud data alongside other enterprise data sources. This article walks through creating a virtual data source for Oracle Service Cloud in the Denodo Virtual DataPort Administrator.

With built-in optimized data processing, the CData JDBC Driver offers unmatched performance for interacting with live Oracle Service Cloud data. When you issue complex SQL queries to Oracle Service Cloud, the driver pushes supported SQL operations, like filters and aggregations, directly to Oracle Service Cloud and utilizes the embedded SQL engine to process unsupported operations client-side (often SQL functions and JOIN operations). Its built-in dynamic metadata querying allows you to work with and analyze Oracle Service Cloud data using native data types.

Create the Oracle Service Cloud Virtual Port

To connect to live Oracle Service Cloud data from Denodo, you need to copy the JDBC Driver JAR file to the external library directory for Denodo and create a new JDBC Data Source from the Virtual DataPort Administrator tool.

1. Download the CData JDBC Driver for Oracle Service Cloud installer, unzip the package, and run the JAR file to install the driver.
2. Copy the JAR File (and license file if it exists) from the installation location (typically C:\Program Files\CData\CData JDBC Driver for Oracle Service Cloud\lib\) to the Denodo external library directory (C:\Denodo\Denodo Platform\lib-external\jdbc-drivers\cdata-oracleservicecloud-19).
3. Open the Denodo Virtual DataPort Administrator tool and navigate to the Server Explorer tab.
4. Right-click "admin" and select New -> Data source -> JDBC.
5. Configure the JDBC Connection:
   • Name: your choice, e.g.: oracleservicecloud
   • Database adapter: Generic
   • Driver class path: C:\Denodo\Denodo Platform\lib-external\jdbc-drivers\cdata-oracleservicecloud-19
   • Driver class: cdata.jdbc.oracleservicecloud.OracleServiceCloudDriver

   • Database URI: Set this to a JDBC URL using the necessary connection properties. For example,

     jdbc:oracleservicecloud:Url=https://abc.rightnowdemo.com;User=user;Password=password;

     Information on creating the Database URI follows:

     Built-In Connection String Designer

     For assistance in constructing the JDBC URL, use the connection string designer built into the Oracle Service Cloud JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

     java -jar cdata.jdbc.oracleservicecloud.jar

     Fill in the connection properties and copy the connection string to the clipboard.

     Using Basic Authentication

     You must set the following to authenticate to Oracle Service Cloud:

     • Url: The Url of the account to connect to.
     • User: The username of the authenticating account.
     • Password: The password of the authenticating account.
6. Click the "Test connection" button to confirm the configuration and click Save.

View Oracle Service Cloud Data in the VirtualPort Administrator Tool

After creating the data source, you can create a base view of Oracle Service Cloud data for use in the Denodo Platform.

1. Click the "Create base view" button in the newly created VirtualPort (admin.OracleServiceCloud).
2. Expand the object tree and select the objects (tables) you wish to import.
3. Click the "Create selected" button to create views of the Oracle Service Cloud data.
   Optional: Click "Create associations from foreign keys" to define relationships between the objects.
4. With the view(s) created, navigate to a table (cdata_oracleservicecloud_accounts) in the Server Explorer and double-click the selected table.
5. In the new tab, click "Execution panel" to open a query panel.
6. Customize the query in the "Execute" tab or use the default:

   SELECT * FROM cdata_oracleservicecloud_accounts CONTEXT ('i18n'='us_est', 'cache_wait_for_load'='true')
   

7. Click Execute to view the data.

With the base view created, you can now work with live Oracle Service Cloud data like you would any other data source in Denodo Platform, for example, querying Oracle Service Cloud in the Denodo Data Catalog.

Download a free, 30-day trial of the CData JDBC Driver for Oracle Service Cloud and start working with your live Oracle Service Cloud data in Denodo Platform. Reach out to our Support Team if you have any questions.