Solutions Engineer

The Solutions Engineer role is an important customer-facing position that requires exceptional communication, organization and technical problem-solving ability. As a critical part of CData’s Pre-Sales organization, Solutions Engineers work cross-functionally with the Sales, Product and Technical Support departments to design and implement effective solutions for client requirements. Successful Solutions Engineers demonstrate the ability to listen thoroughly to client needs, design technically sound solutions on-the-fly and deliver compelling product presentations addressing these client requirements. This position requires a deep understanding of CData’s product portfolio and the ability to communicate technical concepts to a variety of audiences. 

Location(s): Chapel Hill, NC or Remote 

Day-to-Day Responsibilities: 

  • Support sales executives in developing a deep understanding of client requirements. 

  • Deliver technical presentations and product demonstrations to existing and prospective customers. 

  • Take ownership of product implementation in client environments and work with technical support to address issues in a timely manner. 

  • Gather client feedback and work with the engineering team to help shape the product roadmap. 

  • Help identify market trends, use-cases and potential market opportunities and clearly relay this information to CData executive teams. 

Qualifications: 

  • A bachelor’s degree (BA, BS or BE) in a STEM field 

  • Ability to read and write code to solve problems in at least 1 programming language (Java or C# preferred) 

  • Foundational knowledge of database systems and SQL 

  • Excellent written and verbal communication skills 

  • Exceptional problem-solving ability 

  • Ability to work independently and in a team 

Benefits

  • 11 Paid Holidays
  • 20 Days of PTO
  • Employer-paid Medical, Dental, and Vision plans (for employee only)
  • HSA with Company Contribution
  • Employee Assistance Program
  • 401k with 6% Immediately Vested Company Match
  • Professional development opportunities

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